Customer Support

Send us a note at mendo@petsocialapp.org and include your account email so we can find you.

Sign-in trouble, email verification, changing your home suburb, or closing your account.

Subscription questions, boost credits, refunds, or receipts for a purchase.

Report a user, unsafe behaviour, or content that breaks our community guidelines.

Tell us what happened, what you expected, and add a screenshot if you can.

Urgent animal welfare

If an animal is injured or in immediate danger, contact your local animal welfare authority or emergency vet first — then let us know so we can help with the post.

See also our Community Guidelines, Terms and Privacy Policy.